Privacy Policy
Art Hawk
Last updated: 4th January 2026
1. Introduction
Art Hawk is an online art marketplace and discovery platform, bringing together collectors, artists and galleries from around the world.
This Privacy Policy explains how we collect, use, store and protect personal data when you visit or use the Art Hawk platform, including our main website at https://arthawk.co and our seller dashboard at https://studio.arthawk.co.
We are committed to handling personal data responsibly, transparently and in accordance with applicable data protection laws, including the UK GDPR and EU GDPR where relevant.
2. Who we are
Art Hawk is owned and operated by:
Rogan Creative Ltd
Company number: 16917492
Registered in England and Wales
Registered address: Ilfracombe, Devon, United Kingdom
If you have any questions about this Privacy Policy or about how your data is handled, you can contact us at:
Rogan Creative Ltd is the data controller for the purposes of data protection law.
3. Who this policy applies to
This policy applies to all users of the Art Hawk platform, including:
- Collectors (registered members and purchasers)
- Artists and Galleries (sellers using Art Hawk Studio)
- General users (unregistered visitors who browse or purchase artwork)
4. Personal data we collect
We only collect personal data that is necessary to operate the platform, facilitate transactions, and provide a high-quality service.
4.1 Account and profile data
For Collectors, Artists and Galleries who create accounts, we may collect:
- Name
- Email address
- Username or profile name
- Encrypted or hashed password
- Account login information
- IP address (for security and fraud prevention)
For Artists and Galleries, we may also collect additional profile information that you choose to provide, such as:
- Biography or profile text
- Profile images
- Social media links
- Website URLs
- Location (city and country)
This information is used to create public-facing profile pages and to support platform features.
4.2 Orders, payments and transactions
When artwork is purchased through Art Hawk, we collect information necessary to process and fulfil the order, including:
- Billing address
- Shipping address
- Email address
- Telephone number
- Order and transaction history
Payments are processed securely by a third-party payment processor. Art Hawk does not store or process full credit or debit card details.
4.3 Seller payout information
To pay Artists and Galleries for sales made through the platform, we collect bank account details. These details are stored securely using appropriate technical safeguards and are only used for the purpose of making payouts.
4.4 Communications
We may collect and store communications between you and Art Hawk, including:
- Support enquiries
- Account-related correspondence
- Order-related communications
5. How we use your data
We use personal data for the following purposes:
- To create and manage user accounts
- To enable Artists and Galleries to upload, manage and sell artwork
- To process purchases, payments, shipping and returns
- To pay Artists and Galleries their earnings
- To communicate with users about orders, accounts or platform issues
- To provide customer support
- To maintain platform security and prevent fraud
- To comply with legal and regulatory obligations
Where a user has explicitly opted in, we may also use personal data to send marketing or promotional communications. Marketing emails are managed via a dedicated email service provider and users can unsubscribe at any time.
6. AI, automation and personalisation
Art Hawk uses advanced AI-driven systems to enhance discovery, search and recommendations across the platform.
These systems may analyse:
- Artwork images uploaded by Artists and Galleries
- Artwork metadata and catalogue information
- User interaction patterns and preferences (such as saved or pinned works)
This analysis is performed using aggregated and anonymised data. Our AI systems do not process personal data in a way that identifies individual users, and personal data is not transferred to third-party AI platforms for independent use.
AI-driven personalisation is used solely to improve the user experience, for example by recommending relevant artworks or refining search results.
7. Third-party services and data sharing
We work with trusted third-party service providers to operate the platform efficiently. These may include:
- Platform hosting and infrastructure providers
- Payment processing services
- Shipping providers and couriers
- Analytics providers
We only share personal data where necessary, and only the minimum data required for the relevant purpose (for example, sharing shipping details with a courier).
We may also share aggregated and anonymised data for analytics and performance monitoring.
We do not sell personal data to third parties.
Personal data may be disclosed where required by law or to comply with legal obligations.
8. Social media and third-party integrations
Artists and Galleries may choose to connect third-party services to their Art Hawk accounts, including:
- Instagram (via approved APIs or embedding mechanisms)
- External ecommerce platforms such as Shopify or WooCommerce
These integrations are entirely optional and require explicit permission from the user. Data accessed through these integrations is used only to support profile content, inventory synchronisation or artwork display on Art Hawk.
9. Cookies and analytics
Art Hawk uses cookies and similar technologies to ensure the platform functions correctly, to improve performance and to understand how users interact with the site.
These include:
- Essential cookies required for site operation
- Analytics cookies used to gather aggregated usage statistics
By using the Art Hawk platform, you consent to the responsible use of cookies as described in this policy.
10. Data retention
We retain personal data only for as long as necessary to:
- Provide our services
- Fulfil contractual obligations
- Comply with legal and regulatory requirements
Users may request access to their data or request deletion at any time. Please note that deleting certain data may limit or prevent continued use of some platform features (for example, selling artwork or maintaining an account).
11. Your rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
Requests can be made by contacting support@arthawk.co.
12. International users
Art Hawk operates globally. Personal data may be transferred and processed outside your country of residence where necessary to operate the platform. Where such transfers occur, appropriate safeguards are in place to protect your data.
13. Minors
Art Hawk is not specifically directed at children. Purchases can only be made using a valid credit or debit card. We do not knowingly collect personal data from children without appropriate consent.
14. Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse. While no system can be guaranteed to be completely secure, we continuously review and improve our security practices.
15. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our platform, legal requirements or best practices. The latest version will always be available on the Art Hawk website.
16. Contact us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact: